Vesna Milovanović, master

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Тitle, name and surname Vesna Milovanović, master
Academic position Teaching Assistant
Research field Management and Business
Office number 14
Е-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
Time of consultations Thursday: 10-12h
Biography

Date and place of birth
18. 01. 1984., Kragujevac
Undergraduate Academic Studies
Cracow University of Economics, Faculty of Economics and International Relations, Field International Business Studies, 2003-2006
Postgraduate Academic Studies
Cracow University of Economics, Faculty of Economics and International Relations, Field International Business Studies, 2006-2008
Doctoral Academic Studies
University of Kragujevac, Faculty of Economics, Field Business Management, 2010 -
Work experience
Capgemini - Consulting. Technology. Outsourcing, 2007 – 2009
Andrzej Frycz Modrzewski Krakow University, Faculty of Management and Social Communication, 2009
Variant S.A. 2006 - 2009
Variant & Frog d.o.o. 2009 - 2011
Faculty of Hotel Management and Tourism in Vrnjačka Banja, 2011 -

Teaching
  • Service Management
  • Hotel Management
  • Quality management
Research interests
  • Hotel Management
  • Quality Management System
  • Total Quality Management and Business Excellence
  • Knowledge Management
  • Performance Management
References
  • Milovanović, V. (2010), Internal Audit Analysis on the Example of Joint Stock Company Variant from Cracow, in Z. Paszek (ed.), Poland-Serbia The Challenges of the Scientific Cooperation, Krakow Society for Education: AFM Publishing House, Krakow, pp. 209-219. (ISBN 978-83-7571-156-1) (М14)
  • Milovanović, V. (2014), Corporate Social Responsibility as an element of Total Quality Management, in D. Fatuła and B. Krstić (eds), Socially Responsible Business, Krakow Society for Education: AFM Publishing House, Krakow, (прихваћен за објављивање)  (М14)
    Mandarić, M., Milovanović, V., Sekulić, D. (2013). “Contribution of Brand Performance to Business Performances of Serbian Companies”. Metalurgia International, Vol. 18, No. 4, pp. 72-77. (ISSN 1585-2214)
  • Milovanović, V. (2014), „Total quality management as a profitability factor in the Serbian hotel industry”, Idustrija,  Vol. 42, No. 3, pp. 115-127. (ISSN 0350-0373) (М24)
    Milovanović, V. (2014). Achieving total quality management through implementation of ISO 9001, International Convention on Quality 2014 “Quality for European and World Integrations”, Jun 2-5., Belgrade. (ISBN 978-86-89157-02-4) (М33)
  • Milovanović, V. (2009), „The management of the organisation in contemporary environment“, in D Fatula (ed.), Narzędzia zarządzania w obliczu kryzysu, Krakowskie Towarzystwo Edukacyjne sp. z o.o. - Oficyna Wydawnicza AFM, Krakow, pp. 65-72. (ISBN 978-83-7571-043-4) (М45)
  • Milovanović, V., Milićević, S., (2012) „Corporate social responsibility approach implementation in Serbian hotel industry“, u A. Chodyński (ed.) Biznes odpowiedzialny wobec interesariuszy, Krakowskie Towarzystwo Edukacyjne sp. z o.o. - Oficyna Wydawnicza AFM, Krakow, pp. 155-173, (ISBN 978-83-7571- 230-8) (М45)
    Milovanović, V. (2014), „Uticaj nacionalne kulture na efekte sprovođenja menadžmenta ukupnog kvaliteta“, Megatrend Review, Vol. 11, No. 2, pp. 183-200. (ISSN 1820-3159) (М51)
  • Milovanović, V. (2010), „Globalisation and cultural differencies”, Krakowskie Studia Miedzynarodowe, Vol.7, No.3, pp. 133-142. (ISSN 1733-2680) (М53)
  • Milovanović, V. (2014), “Društvena odgovornost hotela u Srbiji kao element menadžmenta ukupnog kvaliteta”, Ekonomija – teorija i praksa, Fakultet za ekonomiju i inženjerski menadžment u Novom Sadu, Vol. 7, No 2, pp. 61-73. (ISSN 2217-5458) (М53)
Project involvement
  1. Strategy of Tourism Development in Rača Municipality for the period 2014-2019
  2. TEMPUS project - Modernization and Harmonization of Tourism Study Programmes in Serbia 544543-TEMPUS-1-2013
Organization membership  
2012. hit-vb.kg.ac.rs; хит-вб.кг.ак.срб
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